Customer Service Representative

5 days ago


Hillside, New Jersey, United States Domino's Franchise Full time
Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive their orders in a timely and efficient manner.

Key Responsibilities:

  • Prepare orders for food and beverages received from customers by using a computer to edit orders for price and nomenclature.
  • Inform customers of unit prices, delivery times, and any additional information needed by the customer.
  • Enter data into a computer to determine the total cost for the customer.
  • Suggest menu items and substitutions for items not available, and answer questions regarding food or service.
  • Collect monies in exchange for food orders, as needed.

Requirements:

  • Must be at least 16 years old.
  • Must be available to work over the weekends (Friday to Sunday).
  • Essential communication skills, including verbal communication with customers and other employees and management.

About Us:

Domino's Franchise is a leading provider of pizza and food delivery services. We are committed to providing exceptional customer service and ensuring that our customers receive their orders in a timely and efficient manner.



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