Customer Service Representative

1 month ago


Hillside, New Jersey, United States H&H Swiss Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to fill the role of Customer Service Representative at H&H Swiss. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Process customer orders with accuracy and efficiency
  • Develop and maintain strong relationships with customers to ensure their needs are met
  • Collaborate with the factory to distribute work orders for production
  • Provide timely and effective communication to customers regarding delivery information
  • Review purchase orders for accuracy and completeness
  • Follow up with customers to ensure their requests are fulfilled
Requirements
  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Positive and professional demeanor
  • Strong computer skills and proficiency in software applications
  • Excellent written and verbal communication skills

H&H Swiss is a leading metal parts machining company with over 75 years of experience serving the Aerospace, Automotive, and Medical industries. We are committed to providing exceptional service and support to our customers and are seeking a dedicated and skilled individual to join our team.



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