Customer Service Representative

4 days ago


Hillside, New Jersey, United States Angel Rodriguez - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.

About the Role

As a Customer Relations Representative, you will be responsible for developing leads, scheduling appointments, and identifying customer needs. You will also provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Responsibilities

  • Develop leads and schedule appointments to meet with customers and identify their insurance needs.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide recommendations.

What We Offer

  • A competitive salary plus commission/bonus structure.
  • Health benefits and 401K plan.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience and growth potential within our agency.
  • A hiring bonus up to $

If you are motivated to succeed and have a passion for customer service, we encourage you to apply. We will follow up with you on the next steps in the interview process.

Important Note

State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.



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