Patient Accounts Representative

4 days ago


Virginia Beach, Virginia, United States Foundations for Living Full time
Job Title: Patient Accounts Representative

At Foundations for Living, we are seeking a highly skilled Patient Accounts Representative to join our team. As a key member of our revenue cycle team, you will be responsible for timely and accurate billing and collections of all third-party payers.

Responsibilities:
  • Prepare contractual adjustments correctly based on payer contracts or government regulations.
  • Submit electronic and paper claims to private and government payers, follow-up on submitted claims in accordance with payer and facility policies.
  • Document account activity, post payments and adjustments, and demonstrate proficiency with billing system to ensure efficient processing of claims.
  • Report billing and collection trends, problems, and issues that result in delayed claim processing.
  • Maintain current on all private and government payer billing regulations and policy.
Qualifications:
  • High School Diploma or equivalent.
  • Three or more years of medical billing and collection/follow-up experience with third-party payers.
  • Electronic billing experience working with acute and/or residential accounts and billing required.
  • Knowledge of medical terminology, Word, Excel, and Outlook.
  • Excellent customer service skills.
  • Maintain professionalism when dealing with internal and external customers.
  • Demonstrated complex problem-solving proficiency in follow-up situations.

We offer a general office environment in a Psychiatric Hospital setting. Must possess visual and audio skills to complete above-listed job duties. Must be able to sit ninety percent (90%) of scheduled work hours. Must be able to lift and carry copy binders weighing up to 10 pounds. Some risk involved in the event of aggressive/out-of-control patients. Eye/hand coordination and finger dexterity essential for data/manual entry.



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