Customer Sales Representative

4 weeks ago


Englewood, Colorado, United States Goodyear Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our auto service centers.

Key Responsibilities
  • Drive Sales Growth: Meet and exceed sales targets by building strong relationships with customers and providing personalized recommendations for tire and service sales.
  • Provide Exceptional Customer Service: Ensure customer satisfaction by understanding their needs, addressing concerns, and delivering outstanding service throughout the sales process.
  • Stay Up-to-Date on Products and Services: Develop a thorough understanding of our products and services, including warranties, promotions, and advertising.
  • Take Ownership of Customer Interactions: Manage customer interactions from initial contact to completed service, making recommendations and ensuring a seamless experience.
  • Promote Self-Development: Utilize company-provided training tools to enhance your skills and knowledge, driving personal and professional growth.
  • Maintain a Safe and Clean Work Environment: Ensure a clean and safe workspace, adhering to company standards and protocols.
Requirements
  • Prior Guest Service Experience: A minimum of 1 year of experience in a customer-facing role, preferably in the automotive industry.
  • Valid Driver's License: A valid driver's license is required for this position.
  • Age Requirement: Must be at least 18 years of age.
  • Relocation: No relocation is offered for this position.
  • Work Authorization: Must be legally authorized to work in the U.S. without company sponsorship.
About Goodyear

Goodyear is one of the world's largest tire companies, employing approximately 62,000 people and manufacturing products in 46 facilities across 21 countries. Our commitment to innovation and customer satisfaction drives our success, and we are dedicated to providing a positive and inclusive work environment for all employees.



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