Credit and Collections Specialist

5 days ago


St Petersburg, United States L Oreal USA Full time
Job Summary:

We are seeking a highly skilled Credit and Collections Specialist to join our team at L'Oreal USA. As a key member of our finance department, you will play a critical role in managing our company's credit and collection processes.

Key Responsibilities:
  • Assist in the overall credit and collection process, providing analytical support for credit risk management and month-end reporting to corporate management.
  • Work closely with our customer portfolios and obtain payments for processing and required auditing.
  • Review customer orders; analyze customer Account Receivable balances, status, and trends; to reconcile customer deductions and disputes in compliance with corporate policy.
  • Build professional relationships within assigned portfolios.
Requirements:
  • Minimum 2 years demonstrated experience in credit, collection, customer service, or accounts receivable.
  • High school education or GED required.
  • Proficient computer skills using Microsoft Windows, Excel, and Outlook.
  • Detail-oriented with strong analytical skills and problem-solving ability.
  • Able to handle difficult or challenging credit/collection situations with diplomacy, tact, and professionalism.
  • Able to work in a fast-paced environment and meet deadlines.
  • Possess effective interpersonal, oral, and written communication skills.
What We Offer:
  • Competitive benefit package (medical, dental, vision, 401K + match).
  • Hybrid work policy (3 days in office, 2 days work from home).
  • Flexible time off (paid company holidays, paid vacation, volunteer time, summer Fridays, and more)
  • Learning and development opportunities for career progression.
  • Employee resource groups.
  • Access to mental health and wellness programs.

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