Credit Specialist

4 weeks ago

St Paul, United States Ecolab Full time

Ecolab is seeking a Credit Specialist to provide service and support to corporate and non-corporate account customers for Ecolab's Shared Service based divisions with regard to past due invoice collection, pricing issues, order review, customer inquiries and other credit-related disputes.

What's in it For You:

  • The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
What You Will Do:
  • Conduct collections of corporate and non-corporate accounts via outbound phone calls, aging reports, invoice packets, order review, intranet websites, various customer A/P portals, and email correspondence with AP contacts
  • Respond to incoming calls and mail from aligned accounts and extensive interaction with both internal and external customers
  • Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting on past due AR
  • Research and resolve disputes and invoice issues in a timely manner
  • Provide accurate information as needed by customers, sales, and credit
Position Details :
  • This hybrid position is located at our Schuman Campus in Eagan, MN.
  • The working hours for this position are Monday through Friday, 8:00 to 5:00PM.
Minimum Qualifications:
  • High School diploma or GED
  • 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field
  • Experience in Microsoft Office Suite (Word, Excel, Outlook and Access)
  • Credit/collections experience and/or customer service experience related to large corporate customers
  • No immigration sponsorship available
Preferred Qualifications:
  • Bachelor's degree in a finance, accounting, business or a related field
  • Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained
  • Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
  • Effective oral and written communication skills
  • Must have demonstrated initiative and ability to work independently
  • Self-motivated and both detail and process oriented
  • Proven analytical and problem solving skills
  • Strong critical thinking and decision making skills


Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance ) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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