Community Standards Administrative Assistant
6 days ago
We are seeking a highly organized and customer-focused Community Standards Administrative Assistant to join our team at CCMC. As a key member of our Community Standards Department, you will play a vital role in maintaining a high level of customer service and ensuring compliance with our community's governing documents.
Key Responsibilities:- Provide exceptional customer service to residents, responding to inquiries and resolving issues in a timely and professional manner.
- Monitor estoppel for incoming resale requests, leasing violations, and architectural compliance, and process Covenants letters as needed.
- Interpret and enforce property maintenance regulations and design guidelines, working effectively with homeowners to ensure compliance when violations are found.
- Develop reports and meeting packets, handle walk-in traffic for submittals and inquiries, and maintain accurate records of complaints and inspections made.
- Assist in answering incoming calls and provide front desk coverage as needed.
- Strong interpersonal skills and a positive customer service attitude.
- Ability to multi-task and work well under pressure.
- Strong organization and time management skills.
- Strong communication skills, both verbal and written.
- Ability to build and maintain strong relationships.
- Strong computer skills with MS Office.
- Knowledge in landscaping, architecture, or construction fields is highly valued.
- Previous experience in homeowner association operations or customer service is preferred.
- Comprehensive benefits package, including medical, dental, vision, and life insurance.
- Wellness program.
- Flexible Spending Accounts.
- Company-matching 401k contributions.
- Paid vacation, holiday, and volunteer time.
- Company-paid Short-term Disability.
- Optional Long-term Disability.
- Employee assistance program.
- Optional Pet Insurance.
- Professional education assistance.
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Community Standards Administrative Assistant
1 week ago
San Antonio, Texas, United States CCMC Full timeJob Title: Community Standards Administrative AssistantWe are seeking a highly skilled and customer-focused Community Standards Administrative Assistant to join our team at CCMC. As a key member of our Community Standards Department, you will play a vital role in maintaining a high level of customer service and ensuring the smooth operation of our community...
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Community Standards Administrative Assistant
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