Community Standards Administrative Assistant

1 week ago


San Antonio, Texas, United States CCMC Full time
Job Title: Community Standards Administrative Assistant

We are seeking a highly skilled and customer-focused Community Standards Administrative Assistant to join our team at CCMC. As a key member of our Community Standards Department, you will play a vital role in maintaining a high level of customer service and ensuring the smooth operation of our community management services.

Key Responsibilities:
  • Provide exceptional customer service to residents, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist in the implementation and enforcement of community standards, including monitoring estoppel for incoming resale requests and processing Covenants letters as needed.
  • Interpret and enforce property maintenance regulations and design guidelines, working effectively with homeowners to ensure compliance.
  • Develop and maintain accurate records of complaints and inspections, as well as reports and meeting packets.
  • Assist with front desk coverage, answering incoming calls and handling walk-in traffic for submittals and inquiries.
Requirements:
  • Strong interpersonal skills and a positive customer service attitude.
  • Ability to multi-task and work well under pressure.
  • Strong organization and time management skills.
  • Strong communication skills, both verbal and written.
  • Ability to build and maintain strong relationships with residents and colleagues.
  • Strong computer skills with MS Office.
  • Knowledge of landscaping, architecture, or construction fields is highly valued.
What We Offer:
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Wellness program.
  • Flexible Spending Accounts.
  • Company-matching 401k contributions.
  • Paid vacation, holiday, and volunteer time.
  • Company-paid Short-term Disability.
  • Optional Long-term Disability.
  • Employee assistance program.
  • Optional Pet Insurance.
  • Professional education assistance.


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