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Parts Operations Manager

2 months ago

Morton Grove, Illinois, United States Equipment International Full time
Job Description

Job Title: Parts Operations Manager

Job Summary:

We are seeking a highly organized and proactive Parts Operations Manager to join our team at Equipment International. As a key member of our parts department, you will be responsible for managing our inventory, ensuring maximum sales and customer satisfaction, and providing exceptional customer service.

Responsibilities:

  • Inventory Management: Maintain accurate and up-to-date inventory records, including part numbers, quantities, and locations.
  • Parts Sales: Sell products to customers, ensuring timely and accurate delivery of parts, and consistently meeting customer expectations.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Inventory Control: Implement and maintain effective inventory control processes, including cycle counting, to ensure accurate inventory levels and minimize stockouts.
  • Supply Chain Management: Source and procure parts from vendors, ensuring timely and cost-effective delivery.
  • Warehouse Management: Oversee the receipt, storage, and shipment of parts, ensuring efficient and accurate processing.
  • Reporting and Analysis: Generate and analyze reports to track inventory levels, sales, and customer satisfaction, providing insights to improve business performance.

Requirements:

  • Education: High School Diploma or equivalent.
  • Experience: 2+ years of experience in inventory management, parts sales, or customer service.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office Suite.

Physical Demands:

The successful candidate will be required to lift up to 40lbs, bend, stoop, crouch, and reach, and work in a warehouse environment.

Commitments:

  • Customer Focus: Provide exceptional customer service, ensuring customer satisfaction and loyalty.
  • Teamwork: Collaborate with colleagues to achieve business objectives and improve processes.
  • Continuous Learning: Stay up-to-date with industry trends, best practices, and technical training to improve business performance.