Operations Manager

6 days ago


Elk Grove Village, Illinois, United States Genuine Parts Company Full time
Job Summary

Genuine Parts Company is seeking a highly motivated and experienced Branch Manager to lead our sales support team in a key support branch. As a Branch Manager, you will be responsible for driving business growth, developing and training a high-performing team, and ensuring exceptional customer service.

Key Responsibilities
  • Lead the sales support team to achieve sales targets and drive business growth
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Recruit, train, and evaluate team members to ensure they have the skills and knowledge to succeed
  • Work closely with the outside sales team to develop and grow the business
  • Collaborate with other Branch Managers to share best practices and identify opportunities for growth
  • Analyze inventory and sales data to identify opportunities to increase turns and grow sales
  • Prioritize tasks, coordinate workflow, and shift resources as necessary to support customers
  • Identify training needs of the team and coordinate training programs
  • Set goals and track measures across the team
  • Responsible for maintaining audit and inventory performance at the branch
  • Monitor and identify opportunities to improve financial performance
  • Implement and ensure all safety guidelines are followed
  • Maintain key relationships with other internal managers
Requirements
  • High School Diploma or equivalent required; Bachelor's Degree preferred
  • Prior supervisory/management experience
  • Ability to train and effectively build a team
  • Meet deadlines and manage time effectively
  • Experience with Microsoft Office
  • Mechanical/technical aptitude
  • Knowledge of different hoses and thread configurations a plus
  • Industrial sales experience a plus
  • Basic hydraulic knowledge a plus
  • Epicor P21 experience a plus
  • Bilingual (English/Spanish) a plus
Physical Demands

May be required to be on-call on nights or weekends, depending on need.

Licenses & Certifications

None required.



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