Operations Manager
6 days ago
Genuine Parts Company is seeking a highly motivated and experienced Branch Manager to lead our sales support team in a key support branch. As a Branch Manager, you will be responsible for driving business growth, developing and training a high-performing team, and ensuring exceptional customer service.
Key Responsibilities- Lead the sales support team to achieve sales targets and drive business growth
- Develop and implement strategies to improve customer satisfaction and loyalty
- Recruit, train, and evaluate team members to ensure they have the skills and knowledge to succeed
- Work closely with the outside sales team to develop and grow the business
- Collaborate with other Branch Managers to share best practices and identify opportunities for growth
- Analyze inventory and sales data to identify opportunities to increase turns and grow sales
- Prioritize tasks, coordinate workflow, and shift resources as necessary to support customers
- Identify training needs of the team and coordinate training programs
- Set goals and track measures across the team
- Responsible for maintaining audit and inventory performance at the branch
- Monitor and identify opportunities to improve financial performance
- Implement and ensure all safety guidelines are followed
- Maintain key relationships with other internal managers
- High School Diploma or equivalent required; Bachelor's Degree preferred
- Prior supervisory/management experience
- Ability to train and effectively build a team
- Meet deadlines and manage time effectively
- Experience with Microsoft Office
- Mechanical/technical aptitude
- Knowledge of different hoses and thread configurations a plus
- Industrial sales experience a plus
- Basic hydraulic knowledge a plus
- Epicor P21 experience a plus
- Bilingual (English/Spanish) a plus
May be required to be on-call on nights or weekends, depending on need.
Licenses & CertificationsNone required.
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