Parts Specialist

4 weeks ago


Morton Grove, Illinois, United States Martin Sullivan Full time
Job Summary

We are seeking a highly motivated and detail-oriented Parts Professional to join our team at Martin Sullivan. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing orders, and maintaining inventory integrity.

Key Responsibilities:

  • Provide timely and accurate information to customers regarding accounts, products, promotions, and services offered.
  • Process in-store and complete orders, communicating with customers on pick-up or delivery status.
  • Locate and obtain merchandise for customers, verifying receipting-in of shipments and assisting with placing parts orders.
  • Maintain inventory integrity, assisting with cycle counts and reporting discrepancies to management.
  • Assist with preparing and maintaining a professional showroom image and merchandise displays.
  • Closes open invoices in a timely manner.
  • Provides back-up support to the Aftermarket Parts Specialist as needed.
  • Complete all required and applicable Level 1 - Certified Parts Professional Training.
  • Ability and willingness to work overtime, including extended hours and weekends.
  • Follow all safety rules, policies, and regulations, keeping the workplace clean, orderly, and free of hazards.

Requirements:

  • High School Diploma or Equivalent.
  • Prior sales experience preferred.
  • Experience connecting and interacting with customers, maintaining a professional image, and establishing rapport to build trust and improve overall customer satisfaction.
  • Knowledge of standard desktop applications, such as Microsoft Excel, Outlook, and internet functions.
  • Ability to learn the required business system computer software and programs necessary for this position.

Benefits:

  • Competitive salary and incentive compensation plans.
  • Employee discounts.
  • Paid Leave for All Workers (PLAWA).
  • Medical, Prescription, Dental, and Vision Plans (full-time employees only).
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Basic Life and AD&D Insurance and Supplemental Life Insurance.
  • Short-Term and Long-Term Disability.
  • Voluntary Accident and Critical Illness.
  • VIP Network/Nomi Health.
  • Employee Assistance Program (EAP).
  • Identity Theft Protection.
  • Assured Partners Benefits Helpline.
  • Generous Paid Time Off (PTO).


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