Customer Service Representative

4 weeks ago


Irving, Texas, United States Planet Fitness Full time
Member Services Representative Sub Job Description

Are you looking for a career that offers flexibility and opportunities for growth? As a Member Services Representative Sub at Planet Fitness, you will have the chance to provide exceptional customer service and support to our members.

Key Responsibilities:

  • Provide an exceptional customer service experience by filling in for available shifts when needed.
  • Check members into the system.
  • Take prospective members on tours and assist them with the new account sign-up process.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Detailed cleaning in all areas of the facility.

Requirements:

  • Exceptional customer service skills.
  • Positive mental attitude.
  • Customer service background preferred.
  • Punctuality and reliability is a must.
  • Demonstrate diplomacy in all interactions.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Benefits:

  • Free Planet Fitness Black Card Membership.
  • Employee Assistance Program (EAP) for free and confidential access to counseling resources.
  • Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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