Technical Support Specialist for Windows Systems

6 days ago


Plano, Texas, United States Diverse Lynx Full time
Job Title:

Sr Desktop Support Specalist

Location:

Plano, Texas

Description:

Job Title Sr Desktop Support Specalist Location: Plano, TX Job Type Full-time Salary: $73,500 - $98,100 per year Experience 5+ years Industry IT Education Bachelor's Degree (preferred) Work Hours Monday - Friday, 8am-5pm Company Overview Diverse Lynx LLC is an equal employment opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. We promote and support a diverse workforce across all levels in the company.

Responsibilities:

Install, upgrade, support, and troubleshoot computer hardware and peripherals Customized desktop hardware to meet user specifications and site standards Troubleshoot network connectivity issues and diagnose Windows application problems Perform general preventative maintenance tasks on computers, laptops, and printers Provide detailed documentation and communicate precisely with other IT teams as required Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible Ensure that there is sufficient support to clients and provide friendly customer service.

Qualifications:
  • 5+ years of experience in a similar role
  • Excellent communication and problem-solving skills
  • In-depth knowledge of Windows desktop technologies and networking fundamentals
  • Ability to work effectively in a team environment
Benefits:

A competitive salary range of $73,500-$98,100 per annum, depending on experience A comprehensive benefits package, including medical, dental, and vision insurance Opportunities for professional growth and development



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