Technical Systems Specialist
6 days ago
Cinemark is a leading global presence in the entertainment industry with over 500 theatres and nearly 6,000 screens.
About the JobAs a Technical Systems Specialist, you will be responsible for installing, testing, and maintaining IT hardware and software required for theater operations. This role involves working as part of a remote team for project rollouts and providing support for escalations. You will have the opportunity to enhance and expand your technology skills with hands-on implementation in a fast-paced and exciting environment.
Key Responsibilities- Travel to assigned theaters to complete new installations, upgrades, preventative maintenance, and projects.
- Work from home on various projects using company-provided computer and phone when not traveling.
- Install, troubleshoot, and maintain servers, network equipment, digital signage, and digital cinema (TMS) equipment.
- Collaborate with Cinemark's TOP Support Center to provide escalated troubleshooting and ensure timely resolution of issues.
- Work closely with Theater managers on proper operation, maintenance, and troubleshooting of hardware and software.
- A High School diploma or equivalent.
- Working knowledge of Windows operating systems (Windows 10 and Windows Server).
- The ability to occasionally lift and/or move up to 50 lbs.
- A valid Driver's License and personal vehicle (mileage reimbursed).
- Preferred Requirements:
- A Technical or Associate Degree in Information Technology, Computer Science, or equivalent work experience.
- IT Certification(s) related to the position.
- A good understanding of Cisco networking.
- Experience with Cinema equipment including computer systems, POS, Projection, and other systems.
- Excellent communication skills.
- Flexibility and ability to work independently.
We offer a competitive salary of $65,000 - $80,000 per year based on location and experience.
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