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Customer Service Representative

2 months ago

Tacoma, Washington, United States Aimbridge Hospitality Full time
Front Desk Agent Job Description

We are seeking a skilled Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience.

Key Responsibilities:
  • Register guests and process check-in/check-out procedures
  • Provide accurate and timely information to guests regarding hotel amenities and services
  • Respond to guest inquiries and resolve any issues in a professional and courteous manner
  • Process payments and handle guest accounts
  • Collaborate with other hotel departments to ensure seamless guest experience

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive hourly rate of $17.50
  • Opportunities for career growth and development
  • A dynamic and supportive work environment