Bus Transportation Supervisor

2 days ago


Norfolk, Virginia, United States Hampton Roads Transit Full time
Job Summary

We are seeking a highly skilled and experienced Transportation Supervisor to join our team at Hampton Roads Transit. As a key member of our operations team, you will be responsible for coordinating and directing the movement of public transit vehicles, supervising operators, and ensuring the efficient operation of our transportation services.

Key Responsibilities
  • Coordinate and direct the movement of public transit vehicles, including scheduling and dispatching
  • Supervise transit operators, providing guidance and support to ensure compliance with operating standards
  • Monitor and maintain the on-time performance of the fleet, ensuring documentation and service resolution for operators running outside of current operating standards
  • Respond to emergencies and special needs, including accidents and medical emergencies
  • Investigate and resolve complaints and incidents, ensuring compliance with HRT policies and procedures
  • Collaborate with maintenance, risk management, and security departments to manage incidents and ensure safe and efficient operations
Requirements
  • Five years of transit experience, including one year of radio dispatching and three years of supervisory/management experience
  • CDL Class B license and/or CDL permit, with the ability to acquire a valid Virginia CDL Class B license with air brake and passenger endorsements within 60 days of employment
  • Ability to pass DOT physical examination and federal government background screening process for local military installation access
Preferred Qualifications
  • Associate's degree in Business Management or Business Administration or related field
  • Proficiency in using CAD/AVL Radio System and HASTUS
Work Environment

This is a 24-hour per day/7-day per week operation, with hours including holidays, weekends, and overnight shifts. Shifts may include up to 10 hours a day or longer during emergencies. Abnormal hours and/or split shifts may be required.



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