Customer Service Representative

4 days ago


Paducah, Kentucky, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring customer satisfaction and loyalty
  • Build and maintain strong relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis
  • Stay up-to-date on product knowledge and features
  • Maintain a clean and organized store environment
  • Assist with inventory management and control procedures
  • Participate in visual merchandising and store displays
Requirements
  • High school diploma or equivalent required
  • At least one year of experience in a customer-facing role
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Valid driver's license preferred
  • Ability to read, write, comprehend, and communicate in multiple languages
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and sales growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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