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Sales Coordination Specialist

2 months ago

Santa Monica, California, United States AccorHotel Full time
Company Overview

Located on the picturesque bluffs with views of Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is conveniently situated near some of Southern California's premier attractions, including the iconic Santa Monica Pier and the vibrant Third Street Promenade, known for its exquisite dining, live entertainment, shopping, and local artistry.

What We Offer:
  • Employee benefit card providing discounted rates at Accor locations worldwide for you and your family.
  • Access to learning programs through our Academies aimed at enhancing your skills.
  • Opportunities to contribute through our Corporate Social Responsibility initiatives.
  • Career advancement possibilities with both national and international promotion paths.
  • Compensation Range: $27-28 USD Gross per hour.
Position Overview

Your Responsibilities:

Reporting to the Director of Sales & Marketing and Executive Leadership, your key responsibilities will include, but are not limited to:
  • Establishing and executing administrative systems and procedures while providing essential support.
  • Overseeing the Sales and Executive email inbox and lead generation platforms to ensure timely responses to inquiries.
  • Assisting the Sales and Executive teams with various tasks, including room bookings, group resumes, and the Sales turnover process.
  • Engaging in general sales outreach activities, including correspondence, thank you notes, emails, contract support, billing assistance, rooming lists, and information gathering.
  • Participating in required meetings for sales, marketing, and the executive team, providing meeting minutes as needed.
  • Preparing for sales site inspections and media visits by checking rooms and arranging amenities/cards for VIP guests.
  • Acting as the hotel liaison for VIP arrivals and corporate visits.
  • Supporting the creation and printing of marketing materials such as menus and flyers.
  • Managing online reviews and ensuring timely responses.
  • Assisting the sales and marketing team with coordinating creative requests.
  • Generating various sales reports on a daily, weekly, and monthly basis.
  • Handling internal mail delivery and pick-up.
  • Collaborating with operational departments on projects and materials as requested by the Executive Team.
  • Ordering VIP amenities as directed by the Executive office.
  • Maintaining the inventory of office supplies.
  • Ensuring confidentiality of all correspondence and communications within the office.
  • Supporting the Ethics and Social Responsibility Committee.
  • Being available for flexible working hours for morning and evening activities as required.
  • Performing additional hotel-related tasks as assigned.
Qualifications

Your Skills and Experience:
  • Exceptional interpersonal and communication abilities.
  • Capability to prioritize tasks in a multi-faceted environment.
  • Ability to manage complex and confidential information with discretion.
  • Proficiency in various computer software applications.
  • Strong working knowledge of MS Word, Excel, email, and internet research.
  • Demonstrated organizational skills.
  • Professional demeanor and maturity.
  • Positive outlook.
  • Prior experience in the hotel industry is preferred.
Additional Information

All information will be kept confidential in accordance with EEO guidelines.

Our Commitment to Diversity & Inclusion:
We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent.

Why Choose Accor?
We are more than just a global leader; we welcome you as you are. Here, you can find a role and brand that aligns with your personality. We support your growth and learning every day, ensuring that your work brings purpose to your life. As you journey with us, you can explore the limitless possibilities that Accor has to offer.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

#LI-YC1