Membership Experience Coordinator

7 days ago


Montclair, New Jersey, United States Gold's Gym - SoCal Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Gold's Gym - SoCal. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience in our facilities.

Key Responsibilities
  • Partner with Sales and Fitness Managers to deliver a best-in-class, member-centric experience that strengthens member relationships and drives retention.
  • Ensure members receive a friendly greeting and prompt attention to their needs, providing a seamless and efficient experience.
  • Engage members with various fitness offerings, including personal training, group exercise classes, and digital classes, to promote a healthy and productive lifestyle.
  • Maintain strong relationships with members, serving as a resource for their questions or concerns and connecting them with the right club resources as needed.
  • Assist with sales efforts, including club tours and member inquiries, to drive revenue growth and member acquisition.
  • Perform housekeeping duties as needed to maintain a clean and safe environment for members.
Requirements
  • High school diploma or equivalent required.
  • Ability to follow oral and written directions, with a strong attention to detail and organizational skills.
  • Willingness to perform routine, repetitive tasks on a continuous basis, with a focus on accuracy and efficiency.
  • Ability to work accurately at a fast pace, with a strong sense of urgency and priority.
  • Organization and attention to small details, with a focus on delivering exceptional results.
  • Ability to work around cleaning products and maintain a clean and safe environment.
  • Understanding that this is not an all-inclusive list, with a willingness to adapt and learn in a fast-paced environment.
Physical Demands

This role requires the ability to move and lift up to 25 pounds, with a focus on standing or walking for extended periods of time. A professional demeanor, clear communication, and appearance in a clean uniform are also essential.

About Us

Gold's Gym - SoCal is a dynamic and growing organization committed to providing a supportive and inclusive environment for our employees and members. We celebrate diversity and are proud of our inclusive culture, with a focus on creating a positive and welcoming experience for all.



  • Montclair, New Jersey, United States Montclair YMCA Full time

    Job OverviewTo initiate your application for this role, please complete the Predictive Index Behavioral Assessment linked below. Your application will be reviewed upon completion of the assessment.POSITION SUMMARY:This position plays a crucial role in supporting the mission of the YMCA, a prominent nonprofit organization dedicated to enhancing community...


  • Montclair, New Jersey, United States Woodhouse Spas Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Regional Operations Manager to oversee the daily operations of our Montclair and Hoboken locations. The ideal candidate will have a strong background in spa management, excellent leadership skills, and the ability to create a positive work culture.Key Responsibilities:Operations...

  • Program Coordinator

    1 week ago


    Montclair, New Jersey, United States Hiringly Full time

    Job OverviewPosition Title: Program CoordinatorDepartment: EngineeringReports to: Senior Program Manager/PrincipalCore Responsibilities1. Design and Implementation: Define design parameters and implement innovative solutions that surpass client expectations.2. Client Engagement: Facilitate direct client communications and lead plan processing with relevant...


  • Montclair, New Jersey, United States Ronald Demyers - State Farm Agent Full time

    Position OverviewJob Summary:As an Office Operations Supervisor at Ronald Demyers - State Farm Agent, you will play a crucial role in facilitating the agency's success. Your expertise will help in implementing and upholding office protocols while ensuring that our clients receive exceptional service. Collaborating with team members, you will streamline...


  • Montclair, New Jersey, United States Ronald Demyers - State Farm Agent Full time

    Position OverviewAs an Office Operations Supervisor at Ronald Demyers - State Farm Agent, you will play a pivotal role in ensuring our agency meets its objectives. Your expertise will help in fostering a productive environment by implementing effective office procedures and enhancing customer interactions.Key Responsibilities:Develop and maintain strong...


  • Montclair, New Jersey, United States Ardent Health Full time

    Job SummaryArdent Health is seeking a highly skilled Medical Receptionist to provide exceptional secretarial and reception services to our physicians, patients, and staff. As a key member of our team, you will be responsible for ensuring a smooth and efficient patient experience.Key Responsibilities:Provide administrative support to physicians and...


  • Montclair, New Jersey, United States Ronald Demyers - State Farm Agent Full time

    Job OverviewBenefits:Performance-based bonusesComprehensive dental coverageComplimentary snacks and mealsProvided uniformsPaid leaveProfit-sharing opportunitiesProfessional training and developmentVision care benefitsROLE SUMMARY:As the Office Operations Supervisor for Ronald Demyers - State Farm Agent, you play a crucial role in enabling our agency to...


  • Montclair, New Jersey, United States Ardent Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Housekeeper Lead to join our team at Ardent Health. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our healthcare facilities.Key ResponsibilitiesMaintain a clean and safe environment by performing daily cleaning tasks,...


  • Montclair, New Jersey, United States Retro Fitness Full time

    Job DescriptionJob Title: Executive Director of OperationsJob Summary:Retro Fitness is seeking an experienced Executive Director of Operations to lead our team and ensure the highest quality of service and facilities for our members. As a key member of our management team, you will be responsible for leading, motivating, and managing your team to achieve...


  • Montclair, New Jersey, United States Retro Fitness Full time

    Job DescriptionExecutive Director of OperationsRetro Fitness is seeking a highly skilled and experienced Executive Director of Operations to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for ensuring the highest quality of service and facilities for our members, while also leading, motivating, and...


  • Montclair, New Jersey, United States Retro Fitness Full time

    Job DescriptionExecutive Director of OperationsRetro Fitness is seeking an experienced and results-driven Executive Director of Operations to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for ensuring the highest quality of service and facilities for our members, while also leading, motivating, and...

  • Project Coordinator

    7 days ago


    Montclair, New Jersey, United States eTeam Inc Full time

    About the Role:eTeam Inc is seeking a highly skilled Project Analyst to join our team. As a key member of our operations team, you will be responsible for analyzing and improving our business processes.Key Responsibilities:Process invoices for assigned vendors and ensure accuracy and timeliness.Host meetings with external vendors to discuss project details...

  • Project Coordinator

    1 hour ago


    Montclair, New Jersey, United States eTeam Inc Full time

    About eTeam Inc.eTeam Inc. is a dynamic and innovative company seeking a highly skilled Project Analyst to join our team. As a Project Analyst, you will play a critical role in analyzing, coding, testing, and documenting complex applications programs from detailed specifications.Key Responsibilities:Process invoices for assigned vendors, ensuring accuracy...

  • Project Coordinator

    1 week ago


    Montclair, New Jersey, United States eTeam Inc Full time

    Job Title: Project AnalystCompany: eTeam Inc3-5 years experience in a business analysis role utilizing data analysis and software toolsExpertise in gathering, documenting, and analyzing business dataAbility to perform various functions and manage projectsExcellent oral and written communication skillsProficiency in coding, testing, and documenting business...

  • Marketing Coordinator

    2 weeks ago


    Montclair, New Jersey, United States Compass Group Careers Full time

    Job OverviewWe are seeking a Marketing Specialist to join our dynamic team at Compass Group. This role is pivotal in enhancing our marketing efforts and driving successful promotional strategies.Key Responsibilities:Support various marketing, advertising, and promotional initiatives.Conduct analysis of customer insights, market trends, and competitor...

  • Marketing Coordinator

    2 weeks ago


    Montclair, New Jersey, United States Compass Group Careers Full time

    Job OverviewWe are currently seeking a Marketing Specialist to join our dynamic team.LocationRemote opportunities available.Work ScheduleThis is a full-time position with a flexible schedule. Further details will be discussed during the interview process.Key Responsibilities:Support all marketing, advertising, and promotional initiatives.Conduct analysis of...


  • Montclair, New Jersey, United States Compass Group, PLC Full time

    Position Overview:As a Marketing Specialist at Compass Group, PLC, you will play a vital role in supporting marketing initiatives, enhancing merchandising strategies, and driving promotional activities to deliver exceptional service and optimize profitability.Key Responsibilities:1. Collaborate on various marketing and advertising projects to elevate brand...

  • Marketing Coordinator

    2 weeks ago


    Montclair, New Jersey, United States Compass Group Careers Full time

    Job OverviewWe are currently seeking a Marketing Specialist to join our dynamic team.LocationRemote position with flexible working hours.Job ScheduleFull-time; candidates should be prepared to work a varied schedule.Key Responsibilities:Support all marketing, advertising, and promotional initiatives.Conduct analysis of customer insights, market trends, and...


  • Montclair, New Jersey, United States Montclair YMCA Full time

    Job SummaryThe Water Exercise Instructor will provide exceptional customer service to our members by teaching safe and functionally challenging classes that promote wellness concepts. The instructor will promote other YMCA programs that help to promote our special events. A FUN atmosphere should be created, and group interaction should be encouraged.Key...

  • Swim Coach I

    2 days ago


    Montclair, New Jersey, United States Montclair YMCA Full time

    Job SummaryWe are seeking a highly motivated and experienced Swim Coach to join our team at the Montclair YMCA. As a Swim Coach, you will be responsible for providing leadership, instruction, and motivation to swim team participants, while promoting a safe and supportive environment.Key ResponsibilitiesProvide support to the head coach in leading structured...