AV Support Specialist

2 weeks ago


Glen Burnie, Maryland, United States Apex Systems Full time

Apex Systems is looking for an Audio Visual Support Specialist to assist a systems integrator that delivers IT solutions and services for both commercial and government clients.

Position: AV Support Technician

Location: Washington, DC Metro Area - primarily based in Glen Burnie, MD (travel to various locations in the DMV area required)

Hours: Full-time, standard business hours

Compensation: $50,000/year plus comprehensive benefits

Key Responsibilities

The following are principal duties and responsibilities, but are not exhaustive. Individuals may undertake additional tasks as assigned, including covering for absences or providing support to balance workloads.

- Diagnose and resolve system issues reported by users

- Manage customer-generated Help Desk requests and respond to end-user inquiries

- Responsible for escalating and tracking all significant repair issues for resolution

- Assist in facilitating large presentations in classrooms or auditoriums

- Manage inventory of spare systems and service equipment

- Additional duties as assigned

Qualifications

- Proficient in installing AV systems (including displays, wall plates, VTC codecs, cameras, cable routing, and testing)

- Proven ability to manage the service ticketing system, responding to and closing tickets in a timely manner. Document all service activities in the ticketing system

- Capable of demonstrating system functionalities to end users for optimal performance during presentations and VTC calls

- Conduct Quality Assurance testing and document results

- Able to configure standard system components according to client specifications

- Capable of working independently on AV testing and troubleshooting

- Skilled in loading and testing control system code and DSP programming

- Ability to interpret AV CAD drawings and update with revisions. Experience with AutoCAD is advantageous

- Conduct site surveys, manage inventory, and create as-built documentation for installed systems

Education: High School Diploma required

Technical School Certification or Community College preferred

Experience: Minimum of 5 years in AV installation, system operation, and maintenance



  • Glen Burnie, Maryland, United States Insight Global Full time

    Position Overview:Insight Global is looking for an Audio-Visual Installation Specialist to join a prominent IT federal and commercial integrator. This role will involve working at various locations within the designated area, requiring travel to different project sites as necessary. Key Responsibilities:The Audio/Visual team is responsible for the...


  • Glen Burnie, Maryland, United States People Encouraging People Full time

    Job OverviewPeople Encouraging People is dedicated to delivering exceptional mobile behavioral health services to individuals facing significant mental health challenges and substance use disorders. Our commitment is to uphold these services with integrity, transparency, and respect.To further our mission of providing high-quality care, we are in search of a...


  • Glen Burnie, Maryland, United States Dawn M. Gretz, DPM Full time

    Job OverviewPosition: Clinical Support SpecialistResponsibilities:Assist the podiatric physician in the clinical setting. The role requires proficiency in computer operations and familiarity with medical terminology.Company OverviewCompany: Dawn M. Gretz, DPMA reputable podiatric practice dedicated to providing exceptional foot and ankle care.


  • Glen Burnie, Maryland, United States Next Level Recovery Full time

    Healthcare Support SpecialistOverview: The Healthcare Support Specialist plays a crucial role in advancing the mission of the Outpatient Mental Health, Primary Care Practice, and Psychiatric Rehabilitation Program. This position encompasses a range of clinical and administrative responsibilities aimed at enhancing the health and wellness of patients and...


  • Glen Burnie, Maryland, United States Insight Global Full time

    Company OverviewInsight Global is a leading provider of workforce solutions, dedicated to fostering diverse and inclusive workplaces.Position SummaryWe are currently seeking an Audio-Visual Installation Specialist to join our dynamic team. This role involves supporting a prominent IT integrator focused on federal and commercial projects.Job...


  • Glen Burnie, Maryland, United States Providence of Maryland Full time

    Position OverviewSummary:This is an exciting opportunity to be part of Providence as we enhance our services to individuals in the Charles County area. As a Community Living Support Specialist, your role will be to empower individuals to live, work, and thrive independently within their homes and communities. You will assist individuals with daily living...


  • Glen Burnie, Maryland, United States Siri InfoSolutions Inc Full time

    Job OverviewWe are seeking a dedicated Technical Support Specialist to manage and maintain our products and associated support processes. The ideal candidate will possess a foundational understanding of ticketing systems and have between 1 to 3 years of experience in a client-facing position, along with 1 to 3 years of experience in the IT sector.Key...


  • Glen Burnie, Maryland, United States Western Branch Diesel Full time

    Truck Sales Support SpecialistWestern Branch DieselLocation: Not SpecifiedCompensation: $22-$28 per hourWestern Branch Diesel is seeking a dedicated Truck Sales Support Specialist to join our dynamic sales team. The ideal candidate will demonstrate strong organizational skills, the ability to handle multiple tasks efficiently, and excellent customer service...


  • Glen Burnie, Maryland, United States Arundel Christian Church Full time

    Job OverviewPosition Title: Children's Ministry Support SpecialistDepartment: Children's MinistryReporting To: Director of Children's MinistryCommitment: 22 Hours per WeekEmployment Type: Part-TimeOBJECTIVE:The ideal candidate for the Children's Ministry Support Specialist position should possess a deep commitment to children's ministry, a vibrant...


  • Glen Burnie, Maryland, United States Opportunity Builders Full time

    Job OverviewOpportunity Builders, Inc. (OBI) is seeking dedicated Community Support Specialists to provide essential care and advocacy for adults with intellectual and physical disabilities. This role is pivotal in ensuring that participants receive top-notch support through a personalized planning process.Key ResponsibilitiesThe responsibilities...


  • Glen Burnie, Maryland, United States Providence of Maryland Full time

    Position OverviewProvidence of Maryland is excited to expand our services in the Charles County area and is seeking a dedicated Overnight Support Specialist. This role involves providing essential support to individuals in a community-based residence during the night and early morning hours.Key Responsibilities:Ensure a safe and nurturing environment for...


  • Glen Burnie, Maryland, United States Dave White - State Farm Agent Full time

    Join Our Team as a Bilingual Customer Support Specialist We are seeking a dedicated professional to enhance our customer service team. As a vital member of our organization, you will be instrumental in fostering strong customer connections and advocating for our insurance offerings, which encompass auto, home, and life coverage. Key Responsibilities: ...


  • Glen Burnie, Maryland, United States Skyline Technologies Full time

    Job OverviewPosition SummaryAs a Technical Support Specialist, you will serve as the primary support contact, responsible for assessing, resolving, or escalating any service-related challenges for the clientele of Skyline Technologies.Key ResponsibilitiesAllocate approximately 50% of your time to Installation and Service Support.Dedicate around 40% of your...


  • Glen Burnie, Maryland, United States Apex Systems Full time

    Apex Systems is looking for an Audio Visual Support Specialist to assist a systems integrator that delivers IT services and solutions for both commercial and federal sectors.Position: Audio Visual Service TechnicianLocation: Washington, DC Metro Area - based in Glen Burnie, MD (travel to various locations in the DMV area required)Hours: Full-time, regular...


  • Glen Burnie, Maryland, United States Skyline Technologies Full time

    Job OverviewPosition SummaryAs a Technical Support Specialist, you will serve as the primary support contact, responsible for assessing, resolving, or escalating any service-related challenges for the clientele of Skyline Technologies.Your responsibilities will include:50% of your time dedicated to Objective 1: Installation and Service Assistance40% of your...


  • Glen Burnie, Maryland, United States IDEXX Laboratories Full time

    Job SummaryWe are seeking a highly skilled and motivated Veterinary Diagnostics Support Specialist to join our team at IDEXX Laboratories. As a key member of our customer support team, you will play a critical role in providing exceptional support to our customers, helping them to achieve their goals and objectives.About the RoleIn this dynamic and...


  • Glen Burnie, Maryland, United States Providence of Maryland Full time

    Position OverviewProvidence of Maryland is seeking a dedicated and enthusiastic Support Specialist to assist an individual in engaging in activities that bring joy and fulfillment. This role is centered around fostering independence while providing the necessary support for a variety of interests, including swimming, basketball, exercise, bowling, movie...


  • Glen Burnie, Maryland, United States IDEXX Laboratories Full time

    About the RoleWe are seeking a highly motivated and organized Veterinary Diagnostic Support Specialist to join our team at IDEXX Laboratories. As a key member of our global support team, you will play a crucial role in providing exceptional customer service to our veterinary diagnostic customers.Key ResponsibilitiesInstruct customers on the use of our...


  • Glen Burnie, Maryland, United States Apex Systems Full time

    Job SummaryWe are seeking a highly skilled AV Systems Engineer to join our team at Apex Systems. As an AV Systems Engineer, you will be responsible for the successful configuration, deployment, and commissioning of audio-visual systems. This role requires advanced troubleshooting skills and a solid understanding of audio-visual system operation and...


  • Glen Burnie, Maryland, United States Skyline Technologies Full time

    Job OverviewAbout the RoleAs a Support Technician at Skyline Technologies, you will serve as the primary support contact, tasked with diagnosing, resolving, or escalating service-related challenges for our clientele.Your responsibilities will include:50% of your time: Installation and Service Support40% of your time: Internal Technical Assistance10% of your...