Theatre Operations Manager

2 weeks ago

Amarillo, Texas, United States Cinemark Full time
Job Summary

The General Manager is responsible for overseeing the day-to-day operations and performance of the theatre. This includes managing all job functions, conducting performance management, and ensuring a safe work environment.

Key Responsibilities
  • Responsible for the overall profit and loss of the theatre operation
  • Grows a successful, multi-million-dollar business by leveraging business acumen, efficiency, and problem-solving skills
  • Conducts regular inventory and ordering as necessary
  • Trains and coaches Team Members and management members in their specific job functions
  • Organizes and conducts Team Member meetings and training sessions
  • Ensures that theatre Team Members follow the dress code
  • Runs effective, concise, and inspirational pre-shifts
  • Interviews, hires, and evaluates Team Members and Management Members
  • Develops promotions in alignment with company goals
  • Prepares administrative and special reports for senior management
  • Enforces cash handling procedures as directed by Cinemark policy
  • Follows the policies and procedures as established in Cinemark's guidelines
  • Manages employee relations issues
  • Inspects the theatre building, parking lot, landscaping, Cinemark property, roof, and exterior signage, and equipment condition
  • Initiates repair and maintenance of the building, property, and equipment
  • Meets with Guests and vendors to improve service in the theatre
  • Consistently identifies and sanitizes Employee and Guest high-contact areas
  • Properly addresses any safety or security issues
  • Properly utilizes Personal Protective Equipment while completing position-specific tasks
  • Adapts to the frequency and scope of required cleaning tasks
Requirements
  • Must be at least 18 years of age (at least 21 years of age in theatres that serve alcohol)
  • High School or G.E.D. graduate preferred
  • Minimum of 3 years previous theatre management experience
  • The ideal candidate is a current GM operating either a Class 3, Class 4, or a current TM
  • Completion of Cinemark's Management Accreditation Program, and passing of the Comprehensive Assessment testing process
  • Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
  • SERV Safe Certification (where required)
  • Availability to work flexible hours which include evenings, weekends, and holidays
  • Requires regular and consistent attendance
  • Has an energetic and friendly attitude during each shift
  • Provides excellent Guest service
  • Accurate cash handling and basic math skills
  • Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities
  • Ability to work in a team environment and independently
  • Ability to take and follow direction
  • Responds with a sense of urgency
  • Excellent time management, organizational skills, and attention to detail
  • Ability to train and lead others
  • Must be able to resolve conflict
Physical and Environmental Requirements
  • Frequent bending, kneeling, and lifting up to 50 lbs.
  • Frequent standing, walking, and reaching around the theater
  • Noise level may be moderate to high at times
  • Be able to work in a standing position for extended periods of time

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