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Technical Support Analyst

2 months ago

Lewisville, Texas, United States Modular Power Solutions Full time
Position Overview

Become a vital member of Modular Power Solutions, where we prioritize your professional advancement and achievements. As a Technical Support Analyst, you will deliver crucial technical assistance to our various operational sites and regional offices. If you possess a strong commitment to teamwork, exceptional communication abilities, and a genuine enthusiasm for technology, we encourage you to explore this opportunity.

Core Responsibilities:
  • Offer daily assistance for desktops, laptops, telecommunication devices, and network infrastructures
  • Address user challenges related to hardware and software systems
  • Oversee project implementations and continuous IT support for operational sites
  • Engage with users across all tiers to ensure effective issue resolution
  • Establish and uphold IT systems and protocols
Qualifications for Success:
  • Associate degree in Information Technology or a related discipline
  • A minimum of 3 years of experience in IT support
  • Comprehensive understanding of networking, Active Directory, and virtualization technologies
  • Familiarity with Microsoft and Cisco products is advantageous
  • Capability to manage priorities and work autonomously

If you seek a fulfilling and dynamic career in IT support, Modular Power Solutions provides competitive benefits, including an Employee Stock Ownership Plan, retirement savings options, and healthcare benefits. Join our organization and contribute to a culture that champions diversity, collaboration, and personal growth.

Modular Power Solutions is an Equal Opportunity Employer dedicated to fostering an inclusive workplace. We embrace diversity and welcome all qualified candidates, regardless of race, religion, gender, or disability. Your success is our mission.