Business Systems Analyst

4 weeks ago


Lewisville, Texas, United States Caliber Collision Centers Full time
Job Summary

As a Business Systems Analyst at Caliber Collision Centers, you will serve as a liaison between business users and the IT organization, supporting applications and process improvements. Your expertise will be crucial in interpreting and designing integration solutions between various systems.

Key Responsibilities
  • Interpret and functionally design integration solutions between various systems.
  • Assist in the acquisition and merger process, including data conversions and process re-engineering.
  • Work directly with developers to troubleshoot application issues and find root cause analysis.
  • Research current environments, analyze information, and provide sound solutions to complex business issues.
  • Develop business requirements for resolving issues, new enhancements, and new applications.
  • Continually analyze existing applications and business processes to identify opportunities for improvement.
  • Provide support to business owners and users regarding business applications and processes.
  • Work with business owners and users to create functional requirements.
  • Document business processes.
  • Act as a point of contact for business and technical support.
  • Develop and maintain documentation for current applications and user manuals.
  • Participate as a liaison between the business user community and the IT Organization.
  • Contact point for systems and services outsourced to a third-party developer or maintenance organization.
Requirements
  • Bachelor's degree in Business, Information Systems, or a related field, or an equivalent combination of education, experience, and training.
  • Minimum 2 to 4 years of experience with enterprise systems in a role as a functional business analyst.
  • Report development using Microsoft Business Intelligence tools.
  • Project Management Certification a plus.
  • Excellent interviewing, listening, analytical, facilitation, observational, writing, and interpersonal skills.
  • MS Office, Project, and Visio skills required.


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