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Customer Experience and Office Coordinator

1 month ago

New York, New York, United States Gregorys Coffee - NY Full time
Job Overview

We're seeking a highly skilled and customer-focused individual to join our team as a Customer Experience and Office Coordinator. This role will be based in our NYC office and will be responsible for supporting customer engagement and managing our office space.


Key Responsibilities
  • Respond to and resolve direct customer inquiries via various channels, with a focus on delivering exceptional customer service and representing the Gregorys Coffee brand.
  • Maintain the organization of office materials and supplies, including mail, packages, and snacks.
  • Assist in building company culture through social planning, organizing catered lunches, and other internal social events.
  • Facilitate bank deposits and manage office tasks to ensure a smooth and efficient work environment.

Requirements
  • Must be based in NYC and available to work in the Gregorys office a minimum of 4 days a week.
  • Prior experience in customer service, hospitality, or related roles is required.

About Gregorys Coffee

Gregorys Coffee is a fast-growing specialty coffee brand with a mission to challenge the status quo by seeing coffee differently. We're committed to providing world-class service and quality products to our customers.


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