Patient Service Representative Specialist

4 days ago


Providence, Rhode Island, United States Brown Urology Full time
About the Role

This is a unique opportunity to work in a clinical practice environment, where you will be the first point of contact for patients and play a critical role in ensuring their smooth transition through our healthcare system. As a Patient Service Representative, you will provide exceptional customer service, manage patient schedules, and maintain accurate records in our EMR system.

Main Accountabilities:
  • Register patients accurately and efficiently.
  • Handle high call volumes while maintaining professionalism and empathy.
  • Address patient concerns and resolve issues promptly.
  • Update patient records in a timely manner.
  • Act as a liaison between patients, medical staff, and the general public.

What We Offer:
  • A competitive salary range of $45,000 - $60,000 per year, based on experience.
  • The opportunity to work in a dynamic and fast-paced clinical environment.
  • A supportive team atmosphere and ongoing training opportunities.


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