Heating Services Representative
18 hours ago
Are you looking for a challenging and rewarding role in the service industry? Wood's Heating Service is seeking a highly motivated individual to join our team as a Heating Services Representative. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our valued customers.
About UsAt Wood's Heating Service, we pride ourselves on providing top-notch service to our customers. Our team of experts is dedicated to ensuring that every customer interaction is positive and memorable. As a Heating Services Representative, you will play a key role in achieving this goal.
Key Responsibilities:- Handle incoming customer calls and respond to inquiries in a professional and courteous manner.
- Responsible for resolving customer complaints and issues in a timely and satisfactory manner.
- Negotiate prices, service plans, and billing issues with customers.
- Assist with customer retention and upselling opportunities.
To be successful in this role, you must have:
- A High School Diploma or Equivalent.
- 1-2 years of experience in a customer-facing role, preferably in a service industry.
- Excellent verbal and written communication skills.
- Strong problem-solving and negotiation skills.
- Ability to work well in a fast-paced environment.
We offer a competitive salary of $45,000 - $55,000 per year, medical coverage (full-time staff), dental coverage (full-time staff), retirement savings plan, and more.
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