Patient Scheduling Representative

3 days ago


Providence, Rhode Island, United States University Orthopedics Full time
Job Description

The Patient Scheduling Representative plays a critical role in the success of University Orthopedics by ensuring seamless patient scheduling and access to care. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Job Functions
  • Answer incoming calls and schedule appointments
  • Register patients, obtain demographic information, and verify health insurance
  • Collaborate with the billing team for insurance eligibility and referrals
  • Prepare patients for appointments and provide information on what to bring and parking options
Required Qualifications
  • High school graduate with demonstrated maturity to handle confidential information
  • Ability to communicate effectively on the telephone and handle a high-volume call center environment
  • Ability to type quickly and accurately while speaking on the phone
  • Familiarity with computer functions and Microsoft programs
  • Pertinent job-related experience in a medical office setting
Estimated Salary Range

$55,000 - $70,000 per year



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