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Business Services Director

1 month ago

Champaign, Illinois, United States Christie Clinic Full time

Christie Clinic is seeking a highly skilled Business Services Manager to oversee the daily operations of its Business Services department.

This role requires strong leadership and management skills, as well as the ability to travel to various locations for meetings and trainings.

The ideal candidate will have experience in supervising staff, developing policies and procedures, and compiling statistical reports.

Responsibilities include:

  • Hiring, training, and supervising employees
  • Monitoring and verifying timely and accurate completion of staff duties
  • Developing and maintaining policies and procedures
  • Acting as a liaison between patients, providers, and clinical departments
  • Compiling statistical reporting
  • Identifying the need for follow-up training with staff
  • Completing special projects as needed
  • Patient complaint management and reconciliation
  • Expertise in EMR and ability to guide team members on EMR issues
  • Acting as time clock manager for coordinators and departments in coordinator absence
  • Setting up meetings and support functions
  • Finalizing annual budgets
  • Maintaining files, equipment, and inventory

The typical physical demands of this role include sitting, standing, walking, bending, stooping, stretching, and lifting.

Hearing within or correctable to normal range, vision correctable 20/20, and manual dexterity for the operation of office equipment are required.

This role is performed in a normal office setting and may require working irregular hours.

Christie Clinic is an equal opportunity employer and welcomes applications from diverse candidates.