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Childcare Eligibility Specialist

1 month ago

Los Angeles, California, United States Crystal Stairs Full time
Job Summary

Crystal Stairs, Inc. is seeking a highly skilled and dedicated Childcare Eligibility Specialist to join our team. As a key member of our Family Services department, you will play a critical role in determining eligibility and assisting families in accessing subsidized child care programs.

Key Responsibilities
  • Determine eligibility for families and process enrollment in accordance with agency policy and contractual obligations.
  • Conduct appointments to assess family eligibility, collect documents, and explain program rules.
  • Schedule and conduct timely interviews to facilitate family enrollment or continuation of services.
  • Effectively manage client activities and changes for approximately 175+ clients, ensuring the highest levels of quality, accuracy, and program integrity.
  • Provide customer service to families, providers, and internal customers, troubleshooting and providing technical assistance as needed.
  • Provide supportive referral services to families and providers as needed.
Requirements
  • High School Diploma or equivalent.
  • A minimum of one year of experience in determining eligibility for family services, customer service, human services, social services, administrative/clerical support, or a related field.
  • Must provide proof of Covid-19 vaccination.
What We Offer
  • Medical, dental, and vision insurance - 95% paid by employer.
  • 401k matching options.
  • Flex spending.
  • Pre-paid legal services.
  • Sick and vacation time.
  • Paid holidays and winter break.
  • Opportunity for growth and development.
  • Robust learning management system offering continuing education units.

Crystal Stairs, Inc. is an equal opportunity employer and is committed to building and sustaining a diverse, fully vaccinated workforce and culture. We provide equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.