Home Loan Support Specialist

1 week ago


Meriden, Connecticut, United States Planet Home Lending Full time
The Customer Service Representative I plays a vital role at Planet Home Lending, responsible for resolving borrower inquiries related to current mortgage loans. This position requires a unique blend of customer service skills, problem-solving abilities, and technical knowledge.

Key responsibilities include responding to borrower inbound calls, prioritizing outbound calls, and updating servicing systems with relevant information. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and prioritize multiple tasks effectively.

Benefits

As a valued member of the Planet Home Lending team, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, short-term and long-term disability insurance, basic life insurance, and 401(k) retirement plan. You will also receive 10 employer-paid holidays and have access to supplemental benefits such as life insurance, critical illness, and accident plans.

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