Customer Service Advocate

3 days ago


El Paso, Texas, United States State Farm Insurance Full time

Overview: As a Customer Service Representative at State Farm Insurance, you will play a crucial role in delivering exceptional customer experiences. This dynamic position requires strong communication skills and a passion for ensuring that customers receive accurate and timely information regarding insurance products and services.

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Salary: $55,000 - $65,000 per year

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Job Description: In this key role, you will be responsible for assisting customers with inquiries, complaints, and policy changes. Your duties will also include providing accurate and timely information regarding insurance products and services, processing policy applications, renewals, and cancellations, and handling billing and payment inquiries.

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Required Skills and Qualifications: To excel in this position, you must possess excellent communication skills, both verbal and written. You should also have the ability to multitask, work in a fast-paced environment, and maintain accurate customer records. Additionally, you should have a basic understanding of insurance policies and procedures.

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Benefits: As a valued member of our team, you can expect a comprehensive benefits package, including medical, dental, and vision coverage. We also offer paid time off, holidays, and opportunities for professional growth and development.

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Others: At State Farm Insurance, we are committed to fostering a positive and inclusive work environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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