Phone-Based Customer Advocate

3 days ago


El Paso, Texas, United States Jobsultant Solutions Full time

Job Title: Customer Experience Associate

Job Type: Full-time Remote

We're seeking a highly motivated and results-driven Customer Service Representative to join our team. As a Customer Experience Associate, you'll play a critical role in ensuring our customers receive exceptional support and services.

Responsibilities
  • Respond to customer inquiries via phone, email, or chat in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall satisfaction
  • Maintain accurate customer data records through effective data entry
Requirements
  • Prior experience in customer-facing roles is advantageous, but not essential
  • Exceptional communication and problem-solving skills, with the ability to think critically
  • Ability to work independently, with minimal supervision, and manage multiple tasks efficiently

This role offers an estimated salary range of $50,000 to $65,000 per year, depending on your location and level of experience.



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