HR Service Delivery Manager

2 weeks ago


Austin, Texas, United States Allied Universal® Full time
Key Responsibilities
This position involves managing all employee and labor relations for a defined client group (branch locations/divisions), by partnering with branch management on all human resource related activities. Some key responsibilities include:
  • Researching and conducting employee investigations, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director.
  • Collaborating with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations.
  • Reviewing employee screening results to ensure compliance with company policy.
  • Enforcing company policies, addressing operational challenges, and serving as a liaison between branch staff and regional HR leadership for consistent policy application.
  • Acting as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities.

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