Client Engagement Specialist

1 week ago


Palmyra, Maine, United States CommonSpirit Health Full time

Position Overview:

CommonSpirit Health is dedicated to delivering exceptional care and support to our communities. As a Client Relations Associate, you will play a vital role in enhancing the patient experience and fostering relationships within the healthcare landscape. Your work will be centered around providing personalized assistance to clients in their homes, ensuring they receive the highest quality of care tailored to their unique needs.

In this role, you will collaborate with a passionate team committed to making a difference in the lives of our patients. At CommonSpirit Health, we believe in creating a fulfilling work environment where your contributions are valued and recognized.

Key Responsibilities:

  • Establish and nurture relationships with healthcare providers, including skilled nursing facilities and assisted living communities.
  • Act as the primary liaison for client inquiries and conflict resolution, ensuring a seamless experience for all stakeholders.
  • Develop and implement a strategic business plan aimed at achieving financial and operational goals.
  • Maintain comprehensive records of client interactions and referral sources to enhance service delivery.
  • Represent CommonSpirit Health in professional settings and community events to promote our services.
  • Educate the community about available healthcare options and resources.
  • Support the transition of patients to home care services by coordinating with facility discharge teams.

Qualifications:

A background in healthcare or a related field is essential, with a minimum of one year of experience in a sales or client-facing role. A valid driver's license and current auto insurance are required to facilitate travel within the designated territory.

Join us at CommonSpirit Health, where your skills and dedication will contribute to building healthier communities and improving the lives of those we serve.



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