Associate Director Financial Aid Position

4 days ago

Pittsburgh, Pennsylvania, United States Duquesne University Full time
Job Summary

The Associate Director Financial Aid works collaboratively with the Director of Financial Aid and Scholarships and other staff members to administer all aspects of the financial aid process. This includes developing, administering, and interpreting financial aid policies and procedures in accordance with established federal, state, and institutional guidelines.

Key Responsibilities
  • Provides leadership and direction for the policies, procedures, and operations involved with the awarding and delivery of financial aid and scholarship programs.
  • Responsible for the overall compliance and training within the financial aid operation, including auditing and corrective actions for the quality control of potential over-award, grade level progression, verification, c-code, and professional judgment files.
  • Assists with the processing of Return-to-Title IV (R2T4) calculations and ensures fund adjustments, post-withdrawal disbursements, and exit counseling notifications are all processed within Department of Education timelines.
  • Processes students' Satisfactory Academic Progress (SAP) and the SAP Appeal process.
  • Monitors and corrects all past-due disbursements, including Title IV and Private Loan disbursements.
  • Maintains and processes financial aid within federal, state, and institutional guidelines.
  • Represents financial aid at various open house events for current and incoming students.
  • Collaborates with External Relations on yearly Donor Recognition Reception events.
  • Provides athletic contracts for student athletes.
Requirements
  • Bachelor's degree from an accredited institution.
  • 3-5 years of financial aid experience.
  • Strong functional knowledge of FAMS system (Banner/Ellucian preferred).
  • Proficiency with PC, Microsoft Office tools, email, and the Internet with the ability to learn a variety of new technology systems.
  • Familiarity with Slate and Banner preferred.
Preferred Qualifications
  • Highly developed interpersonal, analytic, problem-solving, organizational, and communication skills.
  • Strong communication skills, both oral and written, providing the ability to effectively communicate with multiple internal and external constituents.
  • Knowledge and understanding of federal, state, and agency-accrediting rules and regulations as they pertain to higher education admission.
  • Very strong knowledge of federal and state regulations concerning financial aid, as well as NCAA regulations.
  • Knowledge of fund driver for endowed administration.
  • A broad understanding of higher education processes and procedures, including shared governance, strategic planning, resource allocation, and budget management.
  • Ensures compliance with Federal and State laws pertaining to financial aid, affirmative action, and FERPA.
  • Membership and active engagement in appropriate national student service organizations, such as NASFA and PASFA.
  • Sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.
  • Proactive, strategic, analytical, and deadline-oriented in a complex organization.
  • Ability and willingness to work outside of regular business hours and some weekends during peak enrollment periods.
  • Ability to prepare and maintain confidential data independently in accordance with established policies and procedures and exercise consistent discretion.
  • Considerable knowledge of the laws, regulations, and policies governing the operations of the University.
  • Ability to create and maintain complex records and files.
  • Willingness and ability to work evenings and weekends as needed during peak enrollment periods.

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