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Laotian-English Bilingual Healthcare Customer Service Representative
2 months ago
About Us
At Vensure Employer Services, we're dedicated to delivering exceptional customer experiences. Our mission is to empower our clients to build strong relationships with their customers through personalized support. As a Laotian-English Bilingual Healthcare Customer Service Representative, you'll play a vital role in helping us achieve this goal.
**Job Summary**
We're seeking a passionate and empathetic individual to join our team. As a customer service representative, you'll be the first point of contact for our customers, providing them with timely and accurate information to resolve their issues. Your excellent communication skills, both written and verbal, will enable you to build trust and rapport with our customers, ensuring their experience is nothing short of exceptional.
**Key Responsibilities**
* Respond to incoming customer communications in a timely and professional manner
* Conduct research to provide accurate and helpful information to customers
**Requirements**
* Bilingual in English and Laotian
* 6 months or more of customer service experience
* High school diploma or equivalent
* Strong product knowledge and ability to explain it to customers
* Proficient in computer software and hardware
* High-speed internet connection (>25mbps)
**Why Work with Us?**
At Vensure Employer Services, we're committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to contribute. We believe that our employees are our greatest asset, and we're dedicated to providing them with the tools and support they need to succeed. If you're passionate about delivering exceptional customer experiences and building strong relationships with our clients, we'd love to hear from you.
