Customer Service Representative
2 months ago
About Us
We are a leading provider of customer experience solutions, dedicated to helping businesses build strong relationships with their customers. Since our inception, we've been committed to delivering exceptional service and technology that meets the evolving needs of our clients.
We are proud to be an equal opportunity employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We strive to create a diverse and inclusive workforce that reflects the communities we serve.
Job Summary
We are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, resolving their issues, and delivering a positive experience.
Essential Duties
- Respond to incoming customer communications in a timely and professional manner
- Conduct research to provide accurate and helpful information to customers
Qualifications
- Bilingual in English and Laotian
- At least 6 months of customer service experience
- High school diploma or equivalent
- Strong product knowledge and ability to explain it to customers
- Computer experience and high-speed internet connection
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