Customer Service Representative

3 weeks ago


Portland, Maine, United States Sherwin-Williams Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.

Key Responsibilities:

  • Provide excellent customer service, ensuring high levels of satisfaction and loyalty
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build trust relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, following company policies and procedures
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, contributing to the success of the team

Requirements:

  • Must be at least 18 years old and legally authorized to work in the country of employment
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally
  • Must be willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications:

  • Valid, unrestricted driver's license
  • High school diploma or equivalent
  • Previous experience working in a delivery, retail, or customer service position
  • Previous experience selling paint and paint-related products

About Sherwin-Williams:

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest quality products and exceptional service. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.

How to Apply:

Interested candidates should submit their application, including a resume and cover letter, to our website. We look forward to hearing from you



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