Operations Manager

4 weeks ago


Gastonia, North Carolina, United States Altitude Trampoline Park Full time
Job Opportunity

Altitude Trampoline Park is seeking a dynamic and results-driven leader to join our team. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.


Key Responsibilities
  • Recruit, train, and develop a high-performing team to achieve business objectives.
  • Collaborate with the General Manager to develop and implement business strategies, improve processes, and enhance customer satisfaction.
  • Act as Manager on Duty in the absence of the General Manager and Assistant General Manager.
  • Monitor and maintain high-quality service standards, analyzing and resolving quality and customer service issues.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and continuous improvement.

Requirements
  • Minimum 1-2 years of management experience in a fast-paced environment.
  • Excellent organizational skills, with the ability to prioritize workload and multitask.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with team members, customers, and stakeholders.

What We Offer

Altitude Trampoline Park offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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