Operations Manager

3 days ago


Gastonia, North Carolina, United States CDS LOGISTICS Full time
About CDS Logistics

CDS Logistics is a leading provider of last mile delivery services, specializing in the delivery of kitchen cabinets, windows, doors, and appliances. With a nationwide network of over 80 locations, we make over 1 million deliveries annually to homes, job sites, and retail locations.

Job Summary

We are seeking a dynamic and experienced Operations Manager to oversee the daily operations of our logistics facility. The successful candidate will be responsible for managing a team of warehouse staff, contract drivers, and 3rd party service providers to ensure seamless execution of inbound and outbound shipments.

Key Responsibilities
  • Lead and mentor a team of warehouse staff to execute daily operations and meet customer expectations
  • Manage relationships with contract drivers and 3rd party service providers to support outbound schedules
  • Create an environment that drives operational performance improvements, meets customer expectations, and meets compliance requirements
  • Work closely with the Director of Operations and Human Resources to execute talent attraction, acquisition, development, and management goals
  • Collect and analyze data to maintain operational metrics, set and achieve performance targets, reduce operational costs, and eliminate operational errors
Requirements
  • Minimum 3-5 years' experience in the logistics industry
  • Minimum 2-3 years' management experience in logistics industry
  • Strong communication, organization, prioritization, conflict management, creative problem solving, leadership, and decision-making skills
  • Ability to build consensus and relationships among leadership and employees
  • Refined ability to delegate responsibilities while providing leadership and training to personnel

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