Customer Experience Leader

Customer Experience & Scaling Strategy & Operations LeaderThis role will be based in either New York City, Sunnyvale or San Francisco depending on what the candidate approved for hire choosesLinkedIn's Marketing Solutions helps marketers reach professionals.The business is hiring a leader for our Customer Experience & Scaling Strategy & Operations team.The...

We're looking for a driven professional with an inclusive mindset to excel in our team as a Team Leader, Customer Experience & Outreach.Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade, you lead your team to meet daily sales...

We are seeking a seasoned customer experience leader to join our team at Trunk Tools. As our Director of Customer Success and Experience, you will be responsible for developing and implementing our overall customer experience strategy, ensuring alignment with company goals and client needs.Key responsibilities include:Developing and implementing...

Job Title: Director, Customer StrategyAt Merkle, we're seeking a seasoned Director, Customer Strategy to join our team of talented marketers. As a key member of our client account team, you'll be responsible for developing and executing strategic marketing plans that drive business growth and customer engagement.As a Director, Customer Strategy, you'll work...

Job Title: Director, Engagement StrategyBGB Group is a leading healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services.We are seeking a highly experienced and strategic leader to join our team as a Director, Engagement...

About Saks Fifth AvenueSaks Fifth Avenue is a world-renowned luxury ecommerce destination that combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores. Our unique approach extends a seamless experience into the real world, making us a leader in the industry.We offer an unparalleled selection of...

Job Title: Director of CX OperationsThis is a remote position.We are seeking a seasoned leader to join our dynamic team as the Director of CX Operations. As a key member of our executive leadership team, you will be responsible for ensuring customer service operations are efficient, effective, and aligned with strategic goals.Key Responsibilities:Unifying...

Customer Success Leader OpportunityVisitt is seeking a seasoned professional to drive customer success and lead our growing team. As the Head of Client Relationships and Retention, you will oversee client onboarding, project delivery, and service quality. Your ability to build strong client relationships, drive improvements based on feedback, and align...

About the RoleWe are seeking a highly experienced Senior Customer Success Leader to join our team at Anaplan. As a key member of our Customer Success organization, you will be responsible for leading a team of people managers and direct reports who manage field resources and strategic customers across one or more industry verticals.Your primary objective...

Job DescriptionA large financial services client is seeking a Digital Product Manager to join their Registered Investment Advisor Custody Platform group. The ideal candidate is a natural problem solver with a commercial mindset and a passion for understanding client needs.In this role, you will collaborate closely with key stakeholders across our clients,...

Position: Founding Customer Success LeaderLocation: New York (In-office)About the Company:This cutting-edge company, backed by Y Combinator, is revolutionizing the trades industry with AI-powered sales agents. The founders, two MIT engineers, have rapidly scaled the company within the trillion-dollar home services market using AI to close leads across...

Job Title: Director of Customer Experience OperationsJob Description:This is a remote position in a rapidly growing scale-up company that has achieved unicorn status. The company's platform is revolutionizing healthcare, with operations spanning across all 50 states in North America. As the Director of Customer Experience Operations, you will be pivotal in...

Avocado Green Brands is a mission-driven lifestyle and eco-luxury brand that prioritizes green living, sustainability, and social responsibility.We are seeking a Retail Brand Experience Associate to join our team in New York City, NY.This is a non-exempt position, meaning it is hourly and you are entitled to overtime pay. The hourly rate is $56, plus...

Job Title: Vice President, Employee ExperienceMetropolis is seeking a seasoned leader to shape and enhance the employee experience lifecycle. As Vice President, Employee Experience, you will oversee Talent Management, Learning & Development, Onboarding Programs, Employee Experience Programs, and Workplace Experience.Key Responsibilities:Talent Management and...

Job DescriptionAudacy, a leading audio content and entertainment company, is seeking a skilled Traffic Experience Leader to join its team of professionals broadcasting traffic reports across the New York cluster of Audacy stations.Job Responsibilities:Gather and provide real-time traffic information using collaboration tools, platforms, and other...

Job DescriptionWe are seeking a strategic and results-driven Senior Manager, Customer Experience to lead our customer-facing teams and ensure an exceptional customer experience. In this role, you will manage and oversee the customer success and customer service operations, focusing on customer registration, vetting, onboarding, training, satisfaction, and...

Job DescriptionJob SummaryThe Client Experience Manager is responsible for creating a welcoming atmosphere for all clients, executives, and staff members. They will oversee a team of ambassadors to ensure we are delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running...

About the RoleWe are seeking a seasoned Customer Experience Strategist to lead our efforts in delivering exceptional customer experiences at Trunk Tools. As a key member of our team, you will be responsible for developing and implementing our overall customer experience strategy, ensuring alignment with company goals and client needs.Key...

About the RoleWe are seeking a skilled Customer Experience Advocate to join our team. As a key member of our Customer Experience Team, you will be responsible for engaging with customers across various channels, including live chat, email, phone, and screen shares. Your primary goal will be to empower customers to connect their goals and challenges with the...

**Customer Experience Analyst**A Place for Mom is seeking a highly organized and analytical Customer Experience Analyst to join our Marketing team. As a key member of our team, you will be responsible for ensuring families have a best-in-class experience with our senior care solutions.**Key Responsibilities:**Orchestrate follow-up experiences for families...