Sales and Customer Experience Representative
4 weeks ago
Avocado Green Brands is a mission-driven lifestyle and eco-luxury brand that prioritizes green living, sustainability, and social responsibility.
We are seeking a Retail Brand Experience Associate to join our team in New York City, NY.
This is a non-exempt position, meaning it is hourly and you are entitled to overtime pay. The hourly rate is $56, plus potential monthly bonus.
Key Responsibilities:
- Assist with planning and executing events & community programs.
- Assist with suggesting methods to improve area operations, efficiency, and service.
- Engage in daily digital sales activities, including conducting sales through chats, phones, and virtual appointments.
- Follow up with customers through the CRM platform and ensure a wholesome experience by being a resource to them.
- Work with team and individually to meet and exceed sales targets, KPIs, and OKRs.
Requirements:
- Customer service or retail experience is a plus.
- Experience responding to live chats and using a CRM platform (TalkDesk, Intercom, Kustomer, etc.)
- Experience tracking KPIs or Sales Goals a plus
- Be passionate about our brand's values of healthy living, environmental awareness, and social responsibility.
- Eager to be at the frontline of a fast-paced and growing brand.
- Must be comfortable taking phone and video appointments.
- Must have a flexible schedule- including weekends and holidays.
What We Offer:
- Medical (HMO, PPO, HSA), Dental, Vision
- Training and Tools to be successful along with a strong partnership from your peers and leaders
- Access to wellness apps
Avocado Green Brands is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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