ServiceNow Technical Lead

2 days ago


Edison, New Jersey, United States Diverse Lynx Full time
Job Title: ServiceNow Technical Lead

We are seeking a highly skilled ServiceNow Technical Lead to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for developing and administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.

Key Responsibilities:
  • Develop and administer technical solutions on the ServiceNow tool platform
  • Consult with Process Leaders to develop appropriate technical solutions in ServiceNow
  • Follow up on outstanding development needs and provide timely status reports to managers/stakeholders
  • Adapt and implement best practices to configure robust solutions utilizing the ServiceNow platform
  • Communicate technical problems and solutions to both technical and non-technical audiences
Requirements:
  • Strong experience with development and implementation of ServiceNow ITSM modules
  • Good experience in integrating ServiceNow with 3rd party applications
  • Ability to perform API-based integrations within the ServiceNow platform
  • Experience in Retail Service Management is an added benefit
  • Certification in ITIL/ServiceNow is an added advantage

We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.



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