Technical Operations Manager

5 hours ago


Edison, New Jersey, United States Orion Innovation Full time
Job Title: Technical Operations Manager

Orion Innovation is a leading provider of business and technology services, delivering innovative solutions to clients across various industries. We are seeking a highly skilled Technical Operations Manager to join our team.

Key Responsibilities:

  • Review customer requirements and plan delivery activities to meet their needs.
  • Build and maintain positive working relationships with customers to drive business growth.
  • Manage Global IT Operations deliverables and projects, ensuring seamless application and infrastructure support.
  • Oversee daily activities of the delivery team, providing direction and guidance as needed.
  • Perform resource allocations and workload assignments to meet delivery requirements.
  • Manage resource requirements and estimation for the Global Operations team.
  • Ensure the team maintains high levels of competence and operational excellence.
  • Evaluate team member performance and determine training needs.
  • Develop process improvements to achieve cost-effectiveness and time savings.
  • Make critical business decisions to meet customer expectations.
  • Report delivery status to customers and develop required delivery documentation.

Requirements:

  • Master's degree in Computer Science, Applications, Information Technology, Systems, Business Administration, or Electronics/Electrical Engineering.
  • 1 year of experience as a Manager - Technical Operations, IT Project Manager, IT Program Manager, or related role.
  • Ability to travel and relocate to anywhere in the US.

About Orion Innovation:

Orion Innovation is an equal opportunity employer, committed to protecting your privacy. We use the information you provide during our application and recruitment process to evaluate your qualifications and suitability for the role. For more information, please refer to our Candidate Privacy Policy.



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