Customer Service Representative

3 days ago


Vista, California, United States Michaels Stores Full time

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products and answering questions about merchandise.
  • Process transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Participate in visual merchandising and inventory management tasks to maintain a visually appealing store and ensure accurate inventory levels.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.


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