Sales Lead
3 weeks ago
At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our brands, including LOFT, offer modern, feminine, and versatile clothing that makes women feel confident and stylish.
About the RoleWe're seeking a highly motivated and customer-focused Sales Lead to join our team. As a Sales Lead, you'll play a key role in delivering exceptional customer experiences and supporting our store teams. Your focus will be on providing personalized guidance and support to associates, ensuring they have the tools and knowledge to excel in their roles.
The Impact You Can Make- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where everyone feels welcome and engaged.
- Uphold the highest visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates bring their best to customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
- 6 months of retail sales experience (preferred)
- Management experience (preferred)
- Technology proficiency and ability to operate a point-of-sale system
- Enjoy communicating and coaching
- Flexible availability, including evenings, weekends, and holidays
- Takes initiative in making thoughtful decisions
- Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
- Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other Knitwell Group brands
- Support for your individual development plus opportunity for growth within our family of brands
- A culture of giving back - opportunities to support our philanthropic partners that benefit local communities
- 401(k)
We're committed to hiring and developing the most qualified people at all levels. It's our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.
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