Retail Sales Lead

1 day ago

Fort Lauderdale, Florida, United States Fabletics Full time
Fabletics Retail Full-Time Sales Lead Job Description

We are seeking a highly motivated and customer-focused Retail Full-Time Sales Lead to join our team at Sawgrass Mills in Sunrise, FL.

Key Responsibilities:
  • Provide a best-in-class retail store customer experience and support in Sales & Operations.
  • Enable customers to shop seamlessly between our website and retail stores using cutting-edge technology.
  • Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help customers Live their Passion.
  • Drive customer engagement inside and outside of the store environment through store events, promotions, and community projects.
  • Provide training and immediate feedback on our Customer Experience Playbook and other performance expectations.
  • Communicate inventory and training needs to the Store Manager to increase overall customer experience.
  • Maintain store-merchandising guidelines that make the store easy to shop and add value to the customer's purchase journey.
  • Actively participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements:
  • 1-year minimum of work experience within a retail environment.
  • Prior retail management experience is a plus.
  • Knowledge and familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • Familiarity with retail inventory and P.O.S. systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • The ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.

Applicants must be 18 years of age or older.

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