Director of Revenue Growth and Optimization

5 days ago

Seattle, Washington, United States PitchBook Data Full time
About the Role:

Revenue Operations and Strategy Leader

PitchBook Data is seeking an experienced Revenue Operations and Strategy Leader to join our team. As a key member of our leadership team, you will be responsible for driving the growth and efficiency of our revenue-generating processes.

Key Responsibilities:

  • Strategic Vision and Strategy: Own the vision and strategy for our Revenue Operations team, collaborating closely with executive leadership stakeholders to align Revenue Operations groups toward that vision.
  • Strategic Roadmap and Initiatives: Own and drive our Revenue Operations roadmap across Marketing Operations, Sales Operations, Customer Success Operations, and Finance Operations, using well-aligned strategic initiatives to increase the efficiency, productivity, and scalability of business teams.
  • Customer-Centric and Product-Oriented Revenue Operations: Foster a customer-centric, product-oriented culture in Revenue Operations, employing Product Management methodology in our enterprise systems, building teams that think strategically and devise intuitive enterprise experiences that delight our internal users across Marketing, Sales, Customer Success, and Finance departments.
  • Business Operations Support and Enablement: Establish responsive and support-oriented Operations teams that improve business operational processes and enable business teams with training, support, configuration, and administration of enterprise systems.
  • Finance Systems Automation: Oversee and align the roadmap, prioritization, and requirements necessary to ensure value delivery of configuration, automation, and integration across sales, marketing, customer success, customer support, and finance enterprise systems, while meeting compliance requirements.
  • Operations Intelligence: Work with executive leadership to identify, prioritize, and manage our roadmap of dashboards, metrics, and KPIs that enable data-driven insights and data-oriented management and tracking of our business.
  • Customer Understanding: Deeply understand your internal customers' (PitchBook revenue-driving business teams') needs and ensure our RevOps roadmap is focused on driving the most critical and impactful work for those teams.
  • Team Leadership: Lead and build the Revenue Operations team, providing direction, mentorship, and support to ensure operational excellence and alignment with business objectives.

Requirements:

  • Bachelor's degree in Business, Finance, or a related field. MBA or equivalent preferred.
  • 5+ years of experience being accountable for company-wide vision, strategy, and roadmap in revenue operations.
  • 12+ years of experience in revenue operations, including experience owning systems implementation and automation across at least two of the following departments: Marketing, Sales, Customer Success, and Finance (or their equivalents).
  • 7+ years in people management experience.
  • Deep understanding of Marketing, Sales, Customer Success, and Finance processes and pipelines, including the enterprise systems supporting them and the analytics necessary to manage and track their efficacy.
  • Strong leadership and management skills with experience leading and developing high-performing teams in a fast-paced and dynamic environment.
  • Strong understanding of product management methodology and experience applying it in practice to understand customers, gather requirements, build and maintain a roadmap, and manage enterprise systems.
  • Extensive experience working with program management for cross-functional initiatives and leading/sponsoring programs.
  • Excellent analytical and problem-solving skills with the ability to translate data into actionable insights and recommendations.
  • Exceptional communication, collaboration, and influencing skills, with the ability to build relationships and drive alignment across cross-functional teams.
  • Highly organized and detail-oriented with the ability to manage multiple initiatives, projects, and priorities simultaneously.
  • Strategic thinker with a results-driven mindset and a passion for driving business growth and innovation.
  • Proficiency with the Microsoft Office suite, including in-depth knowledge of Outlook, Word, and Excel, with the ability to pick up new systems and software easily.

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