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Access Services Representative
2 months ago
Overview:
The Patient Access Representative plays a crucial role in ensuring a smooth and welcoming entry for patients at our healthcare facilities. This position is dedicated to establishing encounters for patients who qualify for outstanding customer service. The representative is responsible for maintaining precise data entry, including demographic and financial details for each patient account.
Patient Access Representatives must adhere to various procedural protocols, which encompass data collection, insurance verification, service authorization, and collection of patient liabilities, including any outstanding balances. They are integral to the financial success of patient services and must ensure compliance with federal regulations, as well as standards set by accrediting bodies.
This role involves direct communication with patients, their families, healthcare providers, insurance companies, and third-party payers. Professional appearance and conduct, along with strong communication and organizational skills, are essential. Dependability, flexibility, and a collaborative spirit are key attributes for success in this position.
About CHRISTUS Health:
CHRISTUS Health is committed to providing exceptional healthcare services. Our facilities are staffed by dedicated professionals who work together to deliver quality care to our patients and their families. We pride ourselves on our reputation for excellence in various medical services, including specialized care and advanced surgical options.
Qualifications:
- High school diploma or equivalent is required.
- Preferred: One year of experience in Patient Access, hospital registration, medical office, billing/collection roles, or a similar customer service position.
Employment Type:
Full Time
Equal Employment Opportunity:
We are dedicated to creating an inclusive environment for all employees. For more information regarding our commitment to accessibility and equal opportunity, please refer to our policies.
